Do they offer any cost-based care ? If your cat has something serious, will they give you options between the $20,000 radiation sequence and euthanasia, or will they say this is the only option? Are there samples (from the manufacturer) or donations (from pets who have gone to the Rainbow Bridge) available? Are generic medications a reasonable possibility? will they let you find your own pharmacy? Sometimes there is some treatment option in the middle of the price range that will make the cat's life less painful or less stressful without putting the human in the poorhouse.