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vol. i, special issue A (Scheduled downtime, 2014 September)

Friendly's picture
Submitted by Friendly on Wed, 2014-09-17 02:39

The server will be down this Saturday (most timezones) while the server is physically moved. Note that this may begin late Friday night for those on the west coast of North America or in the eastern Pacific.

This is not the move to a new host and new web address mentioned in the September newsletter.

Any contact during that time should use an alternate method, such as:

Twitter: @AimableCats -- tweet at me, or request a direct message
G+: https://plus.google.com/u/0/109166336772721476139/posts
Facebook: Leave me a message on the Aimable Cats page, or message me
Pinterest: AimableCats
GMail: aimablecats

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With this notification we would like to inform you about a scheduled infrastructure change at the data center where your account ghookermls.info is hosted. As part of the infrastructure change, your server will be moved to a brand new facility. The scheduled date for the physical move of your server is Saturday, September 20, 2014.

The new facility is a state of the art data center featuring:

[technical details of the new site] .............................................................................................................................................

IMPORTANT INFORMATION:

The time frame for the server move is:

From: 1:00 AM CDT on Saturday, September 20 (06:00 GMT / 07:00 BST / 16:00 AET)

To: 07:00 AM CDT on Saturday, September 20 (12:00 GMT / 13:00 BST / 22:00 AET)

Expected downtime: up to 4 hours

We strongly recommend that you postpone any activities on your site(s) on the day the server move takes place in order to avoid service interruptions and data loss caused by it.

We have taken all measures to ensure the server move will be as quick as possible, with as little downtime as possible. We will manage and supervise the whole migration process. There is a strict procedure which has been executed several times during multiple pilot tests to make sure each step is completed properly and quickly. The procedure consists of the following steps:

[logistical and technical details] .............................................................................................................................................

We will also have people on site at all times, managing and supervising the situation, ready to deal with anything that may come up during the migration process. On top of that, we have all your data backed up and ready to be restored on a new server in case there are some unexpected issues during or after the migration.

We apologize for the inconvenience this necessary infrastructure change may cause you and your visitors.

Thank you for your understanding and continued support!

Best Regards,

The SiteGround Team

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